Instruction of revocation

Instruction of revocation


You may revoke your declaration of contract within 14 days in written form (e.g. letter, fax, email) without indication of reasons or by return of the item.

The time period begins at the earliest upon receipt of the goods. To keep the term the punctual dispatch of the revocation (or the item) will suffice. The revocation has to be sent to the address figuring on the letter of confirmation for your order.

Revocation consequences

In case of an effective revocation, received services on both sides must be refunded (e.g. interests). If you can not refund the received services to us entirely or partly or only in worsened condition you must provide a replacement of the same value if necessary. This does not apply for the surrender of goods if the deterioration of the item can solely be traced back to its examination, like it would be possible for a customer in a shop. Furthermore you can avoid indemnity for a caused damage by not treating the items like your property and by avoiding everything that impairs their value.

In case of a return of items whose value is up to 40 euros you will have to meet the costs of the return if the received items correspond to the ones you ordered. If that is not the case, the return remains free.

Items that can not be shipped by parcel will be collected by us.